BoldDesk + Asana
Connect Asana with BoldDesk® for efficient task and ticket management.
![[App: BoldDesk] Screenshot 1](https://assets.asana.biz/transform/0198b707-e1bf-4919-b4e2-17c888f8c66c/BoldDeskUI3?io=transform:fill,width:2560&format=webp)
What is BoldDesk®?
BoldDesk® is a comprehensive help desk software solution designed to optimize customer support operations. Acting as a central communication hub, it enables businesses to manage support requests, emails, and team collaboration efficiently, resulting in faster issue resolution.
Why BoldDesk® + Asana
Integrating BoldDesk® and Asana seamlessly syncs tasks and support tickets, ensuring real-time updates. Link, create, and track Asana tasks directly from BoldDesk®, keeping teams aligned and workflows efficient. Customize synchronization settings for bidirectional or unidirectional updates for seamless coordination between support and project teams.
![[App: BoldDesk] Image – BoldDeskUI1](https://assets.asana.biz/transform/3cd34726-598d-4516-8572-316cf052fb4a/BoldDeskUI1?io=transform:fill,width:2560&format=webp)
![[App: BoldDesk] Image – BoldDeskUI2](https://assets.asana.biz/transform/6a3a2dd8-44a9-436b-a3cc-4400363dbac9/BoldDeskUI2?io=transform:fill,width:2560&format=webp)
How to connect BoldDesk + Asana?
Follow these steps to install the Asana app through your BoldDesk® account:
Go to Admin → Marketplace, search for the Asana app, and click Install.
Select a workspace and map the relevant projects for synchronization.
Choose the trigger actions to be executed when events occur in BoldDesk® or Asana.
Under the Permissions tab, assign roles that can access the integration. Then click Save.
Configure sync actions to control data synchronization between Asana and BoldDesk®. Enable Comments Sync to add private notes, status, or priority updates as Asana comments (and vice versa).
Repeat for other workspaces and projects, ensuring only desired projects are linked and synchronized with BoldDesk® tickets.
Learn more and get support
To learn more about using the BoldDesk + Asana integration, visit BoldDesk.
If you have questions, feedback, or need support, visit the the BoldDesk support page.
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